Contact us
We’re here to support you.
Here are all the contact details you need, so that you can reach the right person quickly and easily.
Our opening hours are Monday-Thursday 8:30am-5pm and Friday 8:30am-4:30pm, excluding bank holidays and the period between Christmas and New Year.
General enquiries
For queries about our Portal, systems or general administration:
Email: [email protected]
Tel: 0191 239 8000
Switch to NCFE
For queries about switching your provision to NCFE:
Email: [email protected]
Finance
For queries about payments to NCFE:
Email: [email protected] Tel: 0191 240 8810
End-point assessment (EPA)
For queries about our EPA service:
Email: [email protected] Tel: 0191 240 8950
Learners
If you’ve taken an NCFE qualification and need further information, or you’re interested in finding an NCFE approved centre to study a particular qualification, visit our learner support page.
Need to speak to someone quickly?
Simply click on the Q&A and Live Chat tab on the right-hand side of this page to get answers to your questions instantly.
How to find us
Address:
NCFE
Q6
Quorum Park
Benton Lane
Newcastle upon Tyne
NE12 8BT